Accessing DUO, VPN, Shared Drive and OneDrive

Working From Off-Campus Locations as an Individual


DUO is a multifactor authentication application. All employees must set up DUO authentication in order to access the ERP system remotely. The purpose of DUO is to ensure users are authorized for remote connections to the Howard University network. This authenticator helps to safeguard against cyber vulnerabilities. DUO authentication represents the first step in gaining remote access.

To enroll in DUO, contact the ETS Helpdesk at

8:30 a.m. to 3 p.m. Weekdays
Onsite and Email
8:30 a.m. to 5 p.m. Weekdays
Basic IT troubleshooting, incident reporting, and service request submissions.
Duo Registration FAQ's About DUO


Virtual Private Networks (VPN) provide a secure connection to the Howard University network. The Cisco AnyConnect Secure Mobility Client is the VPN product used by Howard University. This product will allow you to access share/mapped drives, intranet websites, etc.

How To Install VPN on Windows How To Install VPN on Macs Install VPN (Pulse Secure)

Being Productive and Accessing Data & Files Remotely

Microsoft OneDrive:

OneDrive is a cloud-based file system. All members of the Howard University community have access to OneDrive through Microsoft Outlook. This is a secure, online location for all your University documents/files. Similar to  “Dropbox,” Google drive, etc., your OneDrive account can be accessed from any web browser. We recommend moving all files located on your desktop or laptop to your OneDrive prior to leaving campus. This way, you will be able to access files remotely.

The following videos will familiarize you with OneDrive


This Is OneDrive How To Use OneDrive OneDrive Tips and Tricks

Share/Mapped Drives:

Share/mapped drives are departmental files that you access while at work. To access these files off-campus, you must set up a share/mapped drive on your laptop. Remember, you must log into DUO and Cisco AnyConnect Secure Mobility before accessing or setting up a share/mapped drive.

Instructions for Setting Up Shared/Mapped Drives