Transition the Telephony Platform to Microsoft Teams Voice

Dear Howard University Community,

As part of Howard University’s modernization initiative, Enterprise Technology Services (ETS) is preparing to transition our telephony platform to Microsoft Teams Voice. This upgrade will provide a unified communications experience, enabling calls, chats, and meetings directly through your Teams application!
 

 

 

 

 

 

Do you require a physical handset?

   ETS will only provide desk phones for:

• Reception desks.
• Executive personnel/offices.
• Laboratories.
• Catering kitchens.

All other users, including those requiring headsets, must procure devices through their department. 

For a list of network-approved, MS Teams-compatible phones and headsets, please contact the 
ETS Help Desk at HUHelpDesk@howard.edu.

Stay Connected: To avoid disrupting your telephony service, please complete the Directory Update Form. (If you have already submitted your number to your departmental coordinator, no further action is needed.)

Get Ready For MS Teams Voice
Please read the following carefully to ensure you’re ready for the upcoming MS Teams Voice Migration.

We appreciate your cooperation as we move toward a more modern, efficient, and sustainable communication system for Howard University.

In Truth and Service,

Enterprise Technology Services