Training Resources

Configure your Multi Factor Authentication

Whether you are signing in for the first time or an experienced user, use this resource to either setup or change your MFA settings here.

Setup or Change your MFA

Office 365

Office 365 is a great way to use the Microsoft applications while saving content to the cloud.

Remote Learning in Office 365

Record Teams Meetings

Play and share a meeting recording in Teams.

View Meeting Recording Options

Enterprise Service Center (ESC)

ServiceNow Job Aid: Incident Request

This guide is to help users navigate through the portal and highlight self-service aspects of the platform.

How to Submit an Incident Request

ServiceNow Job Aid: Service Request

This guide is to help users navigate through the portal and highlight self-service aspects of the platform.

How to Submit a Service Request

ServiceNow: ESC Training Video

Learn how to use the Enterprise Service Center (ESC), powered by ServiceNow.

Get Training on ESC!