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Welcome to Enterprise Technology Services!

Enterprise Technology Services is dedicated to helping, developing, implementing, and supporting technologies to enrich the teaching, learning, and working experience of the Howard community.

Help Desk Assistance at 202-806-2020 and the iLab. Come visit us!

Basic IT troubleshooting, incident reporting, and service request submissions.
huhelpdesk@howard.edu

Click here for iLab Resources

Community Updates

January 13, 2023

Cloud storage: Microsoft OneDrive for Business, Teams, & SharePoint Online | January 20, 2023

Access, share, and collaborate on all your files from anywhere.

Category: Calendar, ETS News, HU News

December 16, 2022

Blackboard Learn will be Sunset EOM | December 31, 2022

Please be aware that Blackboard Learn will be sunset at the end of the month. This means Blackboard Learn will no longer host course and community sites for Howard University. Students will no longer have login access to the Blackboard Learn site after December 31, 2022 at 8PM ET.

Category: Calendar, ETS News, HU News

November 3, 2022

Go further together with meetings in Microsoft Teams | November 18, 2022

With the growth of technology, we’re no longer required to go into an office to access the files and information we need to do our jobs. This course will demonstrate key features of Microsoft teams meetings and webinars, including collaboration tools, breakout rooms and access to meeting resources.

Category: ETS News

 

How Can We Assist You?

Password Resets

Instructions to set up online password reset and change password

Reset Password

Working Off-Campus

How to get to campus resources securely and access files from anywhere

Learn About Working Off-Campus

Email Access

How to get access to email and get access

Email Setup Information

 

Additional Resources

Bison Apps Virtual Desktop

Access to Microsoft Suite, Adobe, and other software through a virtual desktops

Faculty & Staff Resources

Links and information to different tools like Microsoft Teams, BisonWeb, and Blackboard Learn

Student Resources

Links and information to WRLC library services and Microsoft Teams

Training

Regular tutorials and assistance with enterprise applications, programs and software.