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Welcome to ETS

Enterprise Technology Services is dedicated to help, develop, implement, and support technologies to enrich the experience of the Howard community.

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Common Resources

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AccessHU

A portal that contains links to applications you commonly use here at Howard University.
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BisonHub

Learn more about the upcoming changes to workday student.
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Training Resources

Find information on training here!
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Password Resets

Learn how to reset your password by yourself without the need of IT.
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Set Up Multi Factor Authentication

Learn how to set up and troubleshoot your Multi Factor Authentication.
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Enterprise Service Center​

The ESC powered by ServiceNow, simplifies your access to IT support, services and resources. Access ESC Now!

Tech Tuesdays

Microsoft Teams Voice Migration Enters Next Phase!

We’re thrilled to announce that the Microsoft Teams Voice Migration's next phase is underway! This cutting-edge calling solution seamlessly integrates into your workflow, keeping you connected while eliminating the need for traditional desk phones. Answer the call here!

Category: Tech Tuesdays

Unlock Solutions for Windows and macOS Issues!

Experiencing slow performance, system crashes, or application errors? This guide will help you diagnose and troubleshoot resource issues on Windows and macOS, optimizing your system for better performance and reliability. Click here to learn more!

Category: Tech Tuesdays

Wireless Troubleshooting Tips for HU Staff

Are you having trouble connecting to the campus Wi-Fi? You're not alone—most problems can be solved with just a few simple steps. Whether in the office, on the move, or working in a shared space, reliable wireless access is essential for productivity. This quick guide outlines essential troubleshooting tips to help Howard staff identify and resolve common wireless connectivity issues. From verifying your network settings to checking for VPN conflicts, these steps are designed to get you reconnected quickly and securely.

Category: Tech Tuesdays

2025 TECHNOLOGY PROFESSIONAL AWARD WINNER

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Enterprise Technology Services and all of Howard University is proud to recognize Olga Osaghae, Chief Information Officer, as one of the Winners for the 2025 Top 100 Technology Professional Award. Her commitment to "Truth and Service" embodies the excellence that drives our historic institution and helps raise the bar for the broader technology community. Read more about this prestigious award here.

Congratulations, Olga!