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Enterprise Technology Services is dedicated to helping, developing, implementing, and supporting technologies to enrich the teaching, learning, and working experience of the Howard community.

Help Desk Assistance at 202-806-2020 and the iLab. Come visit us!

Basic IT troubleshooting, incident reporting, and service request submissions.
huhelpdesk@howard.edu

Click here for Chat, FAQs and More

Community Updates

November 3, 2022

Go further together with meetings in Microsoft Teams | November 18, 2022

With the growth of technology, we’re no longer required to go into an office to access the files and information we need to do our jobs. This course will demonstrate key features of Microsoft teams meetings and webinars, including collaboration tools, breakout rooms and access to meeting resources.

Category: ETS News

November 3, 2022

Callings and meetings in Microsoft Teams | November 11, 2022

This course focuses on staying connected and accessing shared content any time to learn, plan, and innovate—together. Meetings in Teams include audio, video, and screen sharing. While meetings are a great way to collaborate, calls can be a more direct way of connecting for completing specific tasks or for getting questions answered quickly.

Category: ETS News

November 3, 2022

Get Started with Teams | November 4, 2022

Get to know Microsoft Teams and learn the top five tasks to help you collaborate and get work done, all in one place. This course introduces the fundamentals of how to navigate the Teams app, meet in Teams, and start having conversations.

Category: ETS News

 

How Can We Assist You?

Password Resets

Instructions to set up online password reset and change password

Reset Password

Working Off-Campus

How to get to campus resources securely and access files from anywhere

Learn About Working Off-Campus

Email Access

How to get access to email and get access

Email Setup Information

 

Additional Resources

Bison Apps Virtual Desktop

Access to Microsoft Suite, Adobe, and other software through a virtual desktops

Faculty & Staff Resources

Links and information to different tools like Microsoft Teams, BisonWeb, and Blackboard Learn

Student Resources

Links and information to WRLC library services and Microsoft Teams

Training

Regular tutorials and assistance with enterprise applications, programs and software.