Self Service Password Reset

Self Service Password Reset (SSPR) is a Microsoft delivered feature that allows an enrolled user the ability to reset their own password. As a prerequisite for using the tool, you must register your notification and contact preferences. This is a one‐time process. Once you have registered your information, you will be able to use the self‐service resource tool.

Reset Your Password via Web

  1. Open your web browser on your device and go to the Self-Service Password Reset page http://passwordreset.howard.edu. 
  2. When prompted, enter your Howard Email Address and the Characters in the Picture. 
  3. Select either contact method below for verification method and follow the instructions:

Email my alternate email

  1. Check your “Alternate email”
  2. Enter “Verification Code”
  3. Click “Next”

Text my mobile phone

  1. Enter your “Registered Phone Number”
  2. Click “Text”
  3. Enter “Verification Code”
  4. Click “Next”

Answer my security questions

  1. Answer all 3 of your “Security Questions”
  2. Click “Next”
  3. Enter and confirm your new password.
  4. Click “Finish”

Change Your Password

  1. Open your web browser on your device and go to the password reset registration page https://myprofile.microsoft.com). 
  2. When prompted, enter your Howard Email Address and Password. 
    1. If you have MFA enabled, you will need follow the authentication method that you have chosen previously.
  3. Under the Password Click Change Password
  4. Enter your “Old Password”
  5. Enter and confirm your “New password”
  6. Click “Submit”