University-Wide Printer Consolidation and Modernization Initiative

Enterprise Technology Services (ETS), in partnership with the Chief Administrative Office (CAO) and Xerox, is launching a University-Wide Printer Consolidation and Modernization Initiative to improve printing services, reduce operational costs, and support Howard University’s sustainability goals. 

As part of this initiative, ETS has conducted a comprehensive assessment of Xerox printing equipment across campus, considering equipment utilization, departmental needs, and existing service agreements. Based on these findings, select printers will be upgraded, replaced, removed, or consolidated into shared printing locations. 

This initiative is designed to promote responsible spending while ensuring faculty and staff can access the printing resources necessary to support University operations. 

What to Expect 

• Printer Upgrades and Replacements  

Select printers will be upgraded or replaced with equipment that better aligns with departmental needs and the University’s service agreements. 

• Printer Consolidation and Removal 

Underutilized printers may be removed or consolidated into shared printing locations to improve efficiency, reduce costs, and minimize environmental impact. 

For affected departments, ETS will assist with connecting users to nearby printing resources. Where appropriate, ETS will collaborate with building managers and CBRE to identify centrally accessible shared printing locations. 

Our priority is to minimize operational disruptions while maintaining access to essential printing services.

Exception Request Process 
We recognize that some departments have unique operational, accessibility, confidentiality, or specialized printing requirements that may warrant an exception. 

Departments requesting an exception to a proposed printer removal or consolidation must submit a formal request through the link below. 

Printer Consolidation Exception Request Form: 

Please note the following requirements: 

• Requests must be submitted by or on behalf of a department director or higher no later than Nov. 18, 2026. 
• Each request must include a clear business justification outlining the need for retaining a device or requesting an alternative arrangement. 
• ETS will review submissions and forward them to the CAO’s office for final determination. 

Next Steps 
Following completion of the assessment and exception review process, ETS will coordinate with Xerox to schedule approved printer upgrades, replacements, removals, and consolidations. 

Impacted departments will receive additional communication regarding the implementation of activities and schedules. 

For questions or assistance, please submit a request through the ETS Service Portal or contact the University Help Desk at huhelpdesk@howard.edu. 

We appreciate your cooperation and partnership as we modernize the University’s printing, strengthen operational efficiency, and advance Howard’s commitment to responsible resource management and sustainability.