Resources for Working Online

Business Continuity

Each unit within the Howard community should develop a plan to ensure business continuity.

Your plan should include:

  1. Secure remote access to HU systems;
     
  2. Secure access to mission-critical HU documents and files;
     
  3. Unified communications with your department and teams;
     
  4. Audio and video conferencing capabilities;
     
  5. Forward voice calls from your Howard landline to a mobile phone;
     
  6. Leave an out of office message indicating the length of time you will be unavailable via phone, and an alternate manner in which you can be reached; and,
     
  7. Test your ability to use an online medium to deliver instructional or operational mechanisms.

Phone 
202-806-2020
8:45 a.m. to 3 p.m. Weekdays

Onsite and Email
helpdesk@howard.edu
8:45 a.m. to 5 p.m. Weekdays

Basic IT troubleshooting, incident reporting, and service request submissions.