Workday Frequently Asked Questions

What is Workday?  

Workday is a leading provider of enterprise cloud applications delivering state-of-the-art solutions designed for human capital management (HCM), financial management, and payroll systems. It is the only company providing a single, unified system with higher education needs in mind. The Workday solution will provide the University with the ability to streamline and automate many business processes.    

What is cloud-based software?  

Workday is hosted in a secure cloud environment, which means Workday will maintain the application on its servers, and the Howard community will access Workday using the internet.  

Why are we changing systems?  

Howard moved to Workday to effectively integrate, streamline, and improve financial and human resource administrative functions across the University. We will continue with the same goals as we implement Workday Student in 2023-2024. Workday will allow us to create a unified financial, business and student operations experience for the campus community while aligning with our strategic focus on efficiency and effectiveness.  

What are the benefits of Workday for the Howard University community?  

· Easy-to-use, web-based interface  

· Accessible via desktop, laptop, tablet, and mobile  

· Reduced need for time-consuming manual processes and paper forms; and  

· Real-time access to information and reports to do work quickly and efficiently  

What is next for Workday?  

We will continuously add new features to Workday to better meet your needs. Stay up-to-date on Workday news via the announcements page.   

How is the Howard community engaged with the Workday project?  

For both HCM/Financials and Workday Student, core team of Howard University functional leads and subject matter experts from across campus are collaborating with experienced Workday consultants to ensure the University’s business requirements are incorporated into Workday.  

Over the next year, we will establish a Change Network for Workday Studnet of trusted and respected individuals from across the Howard University community who can influence and drive change within their departments/units. The Change Network will keep you informed about the Workday project, help you understand what’s happening and when, and share the information and resources needed to prepare you for a new way of working.  

What is the timeline for implementing Workday at Howard?  

The Workday Finance and Human Resources functionality went live July 6, 2021. Workday Student will go live in 2024.   

How do I submit a question or provide feedback about Workday?  

To submit a question or provide feedback, follow the instructions on the contact us page of the website.  

Is Workday Time Tracking just for full-time employees?  

No, all full-time and part-time employees, with the exception of hospital staff, use Workday to manage their time off and leave.  Hourly and temporary employees enter their time worked in Workday.  

Do salaried employees enter both time work and time off in Workday?  

No, salaried employees only enter their time off in Workday.  

Do hourly employees enter both time worked and time off in Workday?  

Yes, hourly employees enter time worked and time off in Workday?  

What are the leave types that I can enter into Workday?  

Employees may enter all current leave types into Workday except for FMLA (i.e., vacation (annual), sick, bereavement).  

How would I enter FMLA into Workday?  

Only the Absence Partner (on the Benefits Team) can document Leave of Absence into Workday for an employee approved for FMLA.  

Can I enter my time from my mobile phone?  

Yes, hours worked can be entered directly into Workday using the mobile app.  

I am a student employee; do I still have to record my time on a hardcopy timesheet?  

No, all time entry is entered into Workday.  

Workday Training 

What type of training will we receive for Workday Student?  

Training will be delivered in multiple formats and provide several opportunities to build knowledge and skills.  Training will include road-shows, brown bag sessions, on-demand content, and traditional instructor-led training.  

What training resources do we have for HCM/Financials?  

1. On-demand resources will include job aids, quick reference guides, self-paced learning modules, and videos. Click Here to Access Workday Training in Percipio  

Will there be more opportunities for live training?  

Yes, we will continue to provide live trainings and implement a training calendar in spring of 2022. Continue to check your HU communications and this webpage for additional information.   

How long are the training sessions and videos?  

The duration of training varies by role and function.  

Where can I send my training suggestions?  

Please send any training feedback or training to learning@howard.edu.