Now Introducing Data Therapy Sessions

We’re excited to introduce Data Therapy Sessions, a hands-on process for building capacity to solve your data problems. In these one-on-one clinics, the Office of Data Analytics will serve as your “data therapist,” guiding you to access, interpret, and leverage BisonHub (Workday) reports for more informed decision-making and operational excellence. Our data therapists help faculty and staff. Click Here for More!

Check out the New Workday Help Feature Today

Workday Help, a new feature that includes knowledge articles and case management processes, makes it easier to find information and get the support you need!vEnterprise Technology Services (ETS) is proud to continue its partnership with the Office of Human Resources in championing Workday Help, a centralized support platform first announced in May 2025.

Summer Security

As we move into the summer season, it's important to stay vigilant and protect your personal and University data. Here are some key cybersecurity and physical tips. Click here to learn more!

Teams Voice Transition

ETS Walk-Up is Moving to UGL—with a New Experience!

Exciting News! Enterprise Technology Services (ETS) Walk-Up Support is relocating to a new, centrally located space, making it even easier and more convenient for you to get the tech support you need! Starting in August, you’ll find us in the Wayne A.I. Frederick Undergraduate Library (UGL), right where learning and innovation meet.

MS Teams Voice Webinar You Don't Want to Miss!

Dear Howard University Community,

Coming Soon: A New Chapter for the iLab Technology Center

We’re excited to share that the iLab Technology Center, our dedicated student workspace, is preparing to move to a new location inside the Louis Stokes Library, designed to better serve our students! Read more about what to expect!

Microsoft Teams Voice Migration Enters Next Phase!

We’re thrilled to announce that the Microsoft Teams Voice Migration's next phase is underway! This cutting-edge calling solution seamlessly integrates into your workflow, keeping you connected while eliminating the need for traditional desk phones. Answer the call here!

Unlock Solutions for Windows and macOS Issues!

Experiencing slow performance, system crashes, or application errors? This guide will help you diagnose and troubleshoot resource issues on Windows and macOS, optimizing your system for better performance and reliability. Click here to learn more!

Wireless Troubleshooting Tips for HU Staff

Are you having trouble connecting to the campus Wi-Fi? You're not alone—most problems can be solved with just a few simple steps. Whether in the office, on the move, or working in a shared space, reliable wireless access is essential for productivity. This quick guide outlines essential troubleshooting tips to help Howard staff identify and resolve common wireless connectivity issues. From verifying your network settings to checking for VPN conflicts, these steps are designed to get you reconnected quickly and securely.