Wireless Troubleshooting Tips for HU Staff

Are you having trouble connecting to the campus Wi-Fi? You're not alone—most problems can be solved with just a few simple steps. Whether in the office, on the move, or working in a shared space, reliable wireless access is essential for productivity. This quick guide outlines essential troubleshooting tips to help Howard staff identify and resolve common wireless connectivity issues. From verifying your network settings to checking for VPN conflicts, these steps are designed to get you reconnected quickly and securely.

Transition the Telephony Platform to Microsoft Teams Voice

Dear Howard University Community,

As part of Howard University’s modernization initiative, Enterprise Technology Services (ETS) is preparing to transition our telephony platform to Microsoft Teams Voice. This upgrade will provide a unified communications experience, enabling calls, chats, and meetings directly through your Teams application!
 

Do you require a physical handset?

   ETS will only provide desk phones for:

Welcome Adobe Express to the Howard Community!

We’re excited to announce that Adobe Express is now available. This powerful, user-friendly tool is designed to streamline your creative projects and bring your ideas to life! What is Adobe Express? It is your all-in-one solution for creating professional-quality designs quickly and easily. Learn More Here!

Office of Data Analytics joins Enterprise Technology Services!

We are thrilled to share that the Office of Data Analytics (ODA) has officially joined Enterprise Technology Services (ETS) in a new, strategic alignment designed to elevate Howard’s data capabilities and support our shared mission of excellence in education, research, and service.

Reminder: Log into the Enterprise Service Center Today!

Have you explored our new Knowledge Base yet? If you haven’t done so already, we invite you to discover the Enterprise Service Center (ESC) and experience the future of IT support at Howard University. We're confident that these innovative tools and resources will simplify your IT support experience and enhance your daily workflow.

ETS Infrastructure Information Session

Be on the lookout for our next ETS Infrastructure Information Session, hosted in partnership with Cisco! Following a successful session with our HU IT liaisons, we are now bringing this important discussion to all faculty, staff, and students. This event will provide an in-depth overview of our network technology upgrades and security enhancements and explain why they matter to you. Our goal is to help you understand their impact, benefits, and how they will enhance learning, collaboration, and efficiency across our institution. 

Outlook Release and New Features

Microsoft recently released updates to Outlook designed to enhance productivity and streamline your email experience. Since September 23, 2024, users have had the option to explore the new Outlook using a toggle feature. The release’s official rollout began on February 3, 2025, and some users may have already received this update. This new release introduces several innovative features aimed at increasing your overall productivity.

Exciting News: Copilot Chat Now Available in Microsoft Teams!

As part of our ongoing commitment to enhancing productivity and leveraging innovative technology, we are excited to announce that Copilot Chat will be enabled in Microsoft Teams beginning today, March 11. This AI-powered assistant is designed to streamline your daily tasks, improve collaboration, and boost overall efficiency. What to Expect: Starting today, you should be able to use Copilot Chat directly within Microsoft Teams.

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