IT Support

Announcing the new ETS Service Request System 📋

We are thrilled to announce the Enterprise Service Center (ESC) is officially live! The purpose of the ESC is to enhance the user experience with Enterprise Technology Services (ETS), ushering in a new era of accessing and managing IT support and services. 

Get Ready for the Employee Service Center Launch on January 6th!

Enterprise Service Center (ESC) launches on January 6th! What You Can Expect Starting January 6th: Centralized Support at Your Fingertips, Access to the Knowledge Base, and Real-Time Updates. Learn More!

ETS Articles and Updates

On The Horizon

2024-2025 Operational Goals

Initiatives

Get Started with IT

Tips to Protect Your Data This Holiday Season

As the holiday season approaches, universities must stay alert to cybersecurity risks. This period often sees an increase in cyber threats, making it crucial for students, faculty, and staff to be aware and take proactive measures. Ensuring you know how to report any suspicious activity or potential security incidents can significantly reduce the impact of a cyber-attack.   Click here for a few tips to help you stay safe online during this festive time!

Quick Guide to Reboot Your Desk Phone 📞

As part of our ongoing commitment to support you with reliable communication tools, we would like to take this opportunity to highlight the importance of rebooting the University’s desk phones (Polycom VVX 411). While these are generally robust devices, a simple reboot can resolve many common issues.