Self Service Password Reset

User Access Request Forms

Multi Factor Authentication

Resolving Blue Screen Errors Post-CrowdStrike Update

The Howard Enterprise Network has fully resumed normal operations. However, we are aware that some users may still be experiencing the ‘blue screen’ on their devices. This message is designed to provide you with steps you can take yourself before seeking assistance from the ETS IT Service Desk.

Gramm-Leach-Bliley Act (GLBA) Compliance at Howard University

Go-live Migration Metric update

Dear Howard University Student, We are now a month into the University’s transition from Google to Microsoft 365! We are extremely excited to announce that the ongoing migration process has been very successful, ahead of schedule, and over 9000 Students have been successfully migrated. To ensure that this success continues, we are highlighting available migration resources. Please refer to these resources to receive the most up-to-date migration information and guidance.

Go-live Migration Metric update

Dear Howard University Student,

We are now a month into the University’s transition from Google to Microsoft 365! We are extremely excited to announce that the ongoing migration process has been very successful, ahead of schedule, and over 9000 Students have been successfully migrated.

To ensure that this success continues, we are highlighting available migration resources. Please refer to these resources to receive the most up-to-date migration information and guidance.

Introducing IT Governance Council at Howard University

Dear Howard University Community, Enterprise Technology Services has launched its IT Governance Council framework. This significant step enhances our technology management and ensures close alignment of all projects with Howard University's strategic goals. What is an IT Governance Council? The IT Governance Council oversees, guides, and manages the University's IT projects to derive improved value from our investment in information technology.

Self Service Password Reset (SSPR) and MFA device Registration

Dear Howard University Community, We write to inform you about an upcoming change to our cybersecurity policy that will affect the self-service password reset (SSPR) and multifactor authentication (MFA) device registration processes. When will the change happen? Why is this change necessary?  Tomorrow, Wednesday, June 5, 2024, ETS will enhance the self-service password reset (SSPR) portal by requiring two methods of authentication when initiating a self-started password reset. 

Key Dates