iLab and ETS Are Moving to New Locations

We’re pleased to announce two exciting updates to our technology services, each aimed at improving your campus experience. Collaboration between technology and the University libraries offers an integrated space that combines academic resources, digital tools, and collaborative environments to better support student learning, research, and innovation. See below for more details on these important enhancements. Learn More!

Now Introducing Data Therapy Sessions

We’re excited to introduce Data Therapy Sessions, a hands-on process for building capacity to solve your data problems. In these one-on-one clinics, the Office of Data Analytics will serve as your “data therapist,” guiding you to access, interpret, and leverage BisonHub (Workday) reports for more informed decision-making and operational excellence. Our data therapists help faculty and staff. Click Here for More!

Check out the New Workday Help Feature Today

Workday Help, a new feature that includes knowledge articles and case management processes, makes it easier to find information and get the support you need!vEnterprise Technology Services (ETS) is proud to continue its partnership with the Office of Human Resources in championing Workday Help, a centralized support platform first announced in May 2025.

Summer Security

As we move into the summer season, it's important to stay vigilant and protect your personal and University data. Here are some key cybersecurity and physical tips. Click here to learn more!

Teams Voice Transition

ETS Walk-Up is Moving to UGL—with a New Experience!

Exciting News! Enterprise Technology Services (ETS) Walk-Up Support is relocating to a new, centrally located space, making it even easier and more convenient for you to get the tech support you need! Starting in August, you’ll find us in the Wayne A.I. Frederick Undergraduate Library (UGL), right where learning and innovation meet.

MS Teams Voice Webinar You Don't Want to Miss!

Dear Howard University Community,

Coming Soon: A New Chapter for the iLab Technology Center

We’re excited to share that the iLab Technology Center, our dedicated student workspace, is preparing to move to a new location inside the Louis Stokes Library, designed to better serve our students! Read more about what to expect!

Microsoft Teams Voice Migration Enters Next Phase!

We’re thrilled to announce that the Microsoft Teams Voice Migration's next phase is underway! This cutting-edge calling solution seamlessly integrates into your workflow, keeping you connected while eliminating the need for traditional desk phones. Answer the call here!

Unlock Solutions for Windows and macOS Issues!

Experiencing slow performance, system crashes, or application errors? This guide will help you diagnose and troubleshoot resource issues on Windows and macOS, optimizing your system for better performance and reliability. Click here to learn more!