DevOps

NetOps

Cybersecurity

Important Update: Enhanced Security Measures for MS Teams Meetings

Starting February 22, 2025, we are rolling out an important update as part of our continued commitment to enhancing the security of our online meetings and protecting sensitive data. What’s Changing? Starting February 22, 2025, all unverified and anonymous users will be required to complete a CAPTCHA, and third-party note-taking applications will no longer be permitted to join MS Teams meetings.

Meet Our New Virtual Agent!

We are thrilled to share an exciting new update that builds on the foundation of your experience with Enterprise Technology Services (ETS): The ServiceNow Virtual Agent. On February 7, we launched the Virtual Agent for IT Service and Support. This intelligent assistant is available 24/7 to assist with: Instant resolutions, automated troubleshooting, smart conversations, ticket creation, self-service knowledge base, multi-channel availability.

Campus Network Modernization

Workday Profile: Protect Yourself from Phishing & Smishing Attacks

As part of our ongoing efforts to maintain a secure and effective network environment, we would like to bring to your attention the increasing sophistication of phishing and smishing attacks. Bad actors are continually enhancing their methods, which makes it even more important for you to stay vigilant. Please be cautious when clicking on links or sharing personal information, especially if you receive unsolicited emails or text messages.

Strengthening Data Security: New Sensitivity Labeling for PII & Financial Data

As part of our ongoing commitment to safeguarding sensitive information and ensuring compliance with data protection regulations, we are excited to announce the implementation of Data Sensitivity Labeling for Personally Identifiable Information (PII) and financial data across our Microsoft 365 environment. What to Expect: Beginning February 17, you will begin to see sensitivity labels applied to documents and emails containing PII and financial data. Read more here!

Upcoming Events

Participate in Q3 Cybersecurity Awareness Training

We are pleased to announce the upcoming Quarter 3 Cybersecurity Awareness Training modules, which reinforce our dedication to safeguarding our network and users' data. Your participation is vital as we collectively strive to enhance our institution’s cybersecurity posture. Tomorrow, Wednesday, January 15, you will receive an email from "Mandatory Howard Cybersecurity Training," with the subject line "Welcome to the Quarterly Cybersecurity Awareness Training.”