Tips to Protect Your Data This Holiday Season

As the holiday season approaches, universities must stay alert to cybersecurity risks. This period often sees an increase in cyber threats, making it crucial for students, faculty, and staff to be aware and take proactive measures. Ensuring you know how to report any suspicious activity or potential security incidents can significantly reduce the impact of a cyber-attack.   Click here for a few tips to help you stay safe online during this festive time!

Quick Guide to Reboot Your Desk Phone 📞

As part of our ongoing commitment to support you with reliable communication tools, we would like to take this opportunity to highlight the importance of rebooting the University’s desk phones (Polycom VVX 411). While these are generally robust devices, a simple reboot can resolve many common issues. 

Coming Soon: New ServiceNow Portal

We're thrilled to announce the upcoming Enterprise Service Center (ESC) launch on January 6, powered by ServiceNow. This new platform is designed to improve how you interact with Enterprise Technology Services (ETS) by offering a faster, more efficient, and user-friendly way to access the services and support you need. The ESC is a significant step forward in our ongoing efforts to enhance service delivery and provide our community with a seamless, convenient experience.

IT Governance Framework

About ETS

Final Week of Cyber Security Awareness Month

It’s the final week of Cybersecurity Awareness Month! As part of our ongoing commitment to keeping our community informed and safe, we would like to take this opportunity to highlight one of the most common threats in the digital world – social engineering and phishing attacks.

Checkout your Inbox about Quarterly Cybersecurity Awareness Training

Welcome to week 4 of Cybersecurity Awareness Month! This week, we want to highlight the Quarter 2 Cybersecurity Awareness Training modules, reinforcing our dedication to safeguarding our network and user information. Your participation is crucial as we collectively strive to enhance our institution's cybersecurity posture.

iLab Resources

Dive into the IT Governance Council Framework and Approval Process

Dear Howard University Community, Following the launch of our IT Governance Council and its framework, we are excited to share a closer look at how this initiative is shaping the strategic management of IT resources across the University.