Tech Tuesdays | Howard University Enterprise Technology Services

We're thrilled to announce the upcoming Enterprise Service Center (ESC) launch on January 6, powered by ServiceNow. This new platform is designed to improve how you interact with Enterprise Technology Services (ETS) by offering a faster, more efficient, and user-friendly way to access the services and support you need. The ESC is a significant step forward in our ongoing efforts to enhance service delivery and provide our community with a seamless, convenient experience.

It’s the final week of Cybersecurity Awareness Month! As part of our ongoing commitment to keeping our community informed and safe, we would like to take this opportunity to highlight one of the most common threats in the digital world – social engineering and phishing attacks.

Welcome to week 4 of Cybersecurity Awareness Month! This week, we want to highlight the Quarter 2 Cybersecurity Awareness Training modules, reinforcing our dedication to safeguarding our network and user information. Your participation is crucial as we collectively strive to enhance our institution's cybersecurity posture.

Dear Howard University Community, Following the launch of our IT Governance Council and its framework, we are excited to share a closer look at how this initiative is shaping the strategic management of IT resources across the University.

We would like to inform you that ETS will activate the self-release feature of quarantined messages in Outlook. Essentially, you will be able to release safe, expected messages that may have been quarantined. What is quarantine, and why is it important? As part of our efforts to continuously protect the Howard community from digital harm, incoming emails are quarantined if Office 365 is unsure if the message is safe. This feature is an automated security measure designed to shield Howard University from suspicious emails that may be a potential security risk.

We are thrilled to announce that Access HU Mobile is now available for download on both the Apple App Store and Google Play Store! This powerful tool, powered by OneCampus, is designed to enhance your Howard University experience by providing seamless access to essential platforms and services on the go.

We want to inform you about an important security enhancement in our authentication process. As part of our ongoing commitment to safeguarding your accounts and ensuring the security of our digital environment, we are implementing an automatic process to deactivate inactive user accounts that have not been accessed for more than 120 days. Click here for more!

Enterprise Technology Services

Coming Soon: New ServiceNow Portal

Final Week of Cyber Security Awareness Month

Checkout your Inbox about Quarterly Cybersecurity Awareness Training

Dive into the IT Governance Council Framework and Approval Process

Quarantine Email Release

Download the Access HU Mobile app today!📱

Automated Inactive Account Management