Participate in Q3 Cybersecurity Awareness Training
We are pleased to announce the upcoming Quarter 3 Cybersecurity Awareness Training modules, which reinforce our dedication to safeguarding our network and users' data. Your participation is vital as we collectively strive to enhance our institution’s cybersecurity posture. Tomorrow, Wednesday, January 15, you will receive an email from "Mandatory Howard Cybersecurity Training," with the subject line "Welcome to the Quarterly Cybersecurity Awareness Training.”
Read More about Participate in Q3 Cybersecurity Awareness TrainingAnnouncing the new ETS Service Request System 📋
We are thrilled to announce the Enterprise Service Center (ESC) is officially live! The purpose of the ESC is to enhance the user experience with Enterprise Technology Services (ETS), ushering in a new era of accessing and managing IT support and services.
Read More about Announcing the new ETS Service Request System 📋Get Ready for the Employee Service Center Launch on January 6th!
Enterprise Service Center (ESC) launches on January 6th! What You Can Expect Starting January 6th: Centralized Support at Your Fingertips, Access to the Knowledge Base, and Real-Time Updates. Learn More!
Read More about Get Ready for the Employee Service Center Launch on January 6th!Tips to Protect Your Data This Holiday Season
As the holiday season approaches, universities must stay alert to cybersecurity risks. This period often sees an increase in cyber threats, making it crucial for students, faculty, and staff to be aware and take proactive measures. Ensuring you know how to report any suspicious activity or potential security incidents can significantly reduce the impact of a cyber-attack. Click here for a few tips to help you stay safe online during this festive time!
Read More about Tips to Protect Your Data This Holiday SeasonQuick Guide to Reboot Your Desk Phone 📞
As part of our ongoing commitment to support you with reliable communication tools, we would like to take this opportunity to highlight the importance of rebooting the University’s desk phones (Polycom VVX 411). While these are generally robust devices, a simple reboot can resolve many common issues.
Read More about Quick Guide to Reboot Your Desk Phone 📞Coming Soon: New ServiceNow Portal
We're thrilled to announce the upcoming Enterprise Service Center (ESC) launch on January 6, powered by ServiceNow. This new platform is designed to improve how you interact with Enterprise Technology Services (ETS) by offering a faster, more efficient, and user-friendly way to access the services and support you need. The ESC is a significant step forward in our ongoing efforts to enhance service delivery and provide our community with a seamless, convenient experience.
Read More about Coming Soon: New ServiceNow PortalFinal Week of Cyber Security Awareness Month
It’s the final week of Cybersecurity Awareness Month! As part of our ongoing commitment to keeping our community informed and safe, we would like to take this opportunity to highlight one of the most common threats in the digital world – social engineering and phishing attacks.
Read More about Final Week of Cyber Security Awareness MonthCheckout your Inbox about Quarterly Cybersecurity Awareness Training
Welcome to week 4 of Cybersecurity Awareness Month! This week, we want to highlight the Quarter 2 Cybersecurity Awareness Training modules, reinforcing our dedication to safeguarding our network and user information. Your participation is crucial as we collectively strive to enhance our institution's cybersecurity posture.
Read More about Checkout your Inbox about Quarterly Cybersecurity Awareness TrainingDive into the IT Governance Council Framework and Approval Process
Dear Howard University Community, Following the launch of our IT Governance Council and its framework, we are excited to share a closer look at how this initiative is shaping the strategic management of IT resources across the University.
Read More about Dive into the IT Governance Council Framework and Approval ProcessQuarantine Email Release
We would like to inform you that ETS will activate the self-release feature of quarantined messages in Outlook. Essentially, you will be able to release safe, expected messages that may have been quarantined. What is quarantine, and why is it important? As part of our efforts to continuously protect the Howard community from digital harm, incoming emails are quarantined if Office 365 is unsure if the message is safe. This feature is an automated security measure designed to shield Howard University from suspicious emails that may be a potential security risk.
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